Terms and Conditions
General terms and conditions of use and subscription to the TriggleSys.net website and application
Subscription, training, development, and hosting services are provided by the legal entity with the following trade name: TRIGGLESYS HUB OF BUSINESS AND TECHNOLOGICAL DEVELOPMENT LTD, under the brand name TriggleSys, registered with CNPJ/CPF No. 60.024.838/0001-47, holder of the intellectual property rights to software, website, applications, content, and other assets related to the platform http://www.trigglesys.net.
1. About the Object
The platform aims to license the use of its software, website, applications, and other intellectual property assets, providing tools to assist and streamline the daily activities of its users.
The platform is characterized by the provision of the following services:
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- Printing of materials for other uses;
- Development of custom-made computer programs;
- Web design;
- Development and licensing of customizable
computer programs;
- Development and licensing of non-customizable
computer programs;
- Technical support, maintenance, and other IT services;
- Data processing, application service providers, and
internet hosting services;
- Business management consulting activities, excluding specific technical consultancy;
- IT training;
- Training in professional and managerial development.
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The platform offers electronic remote sales of the following products or services:
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- Printing of materials for other uses;
- Development of custom-made computer programs;
- Web design;
- Development and licensing of customizable
computer programs;
- Development and licensing of non-customizable
computer programs;
- Technical support, maintenance, and other IT services;
- Data processing, application service providers, and
internet hosting services;
- Business management consulting activities, excluding specific technical consultancy;
- IT training;
- Training in professional and managerial development.
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2. Acceptance
This Agreement establishes obligations freely and willingly contracted, for an indefinite period, between the platform and the individuals or legal entities using the website or application.
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By using the platform, the user fully accepts these rules and agrees to comply with them, under the risk of applicable penalties.
Acceptance of this document is essential for accessing and using any services provided by the company. If the user does not agree with the provisions of this document, they should not use the services.
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3. User Access
All technical solutions available to the platform's administrator will be employed to allow access to the service 24 (twenty-four) hours a day, 7 (seven) days a week. However, navigation on the platform or some of its pages may be interrupted, limited, or suspended for updates, modifications, or any actions necessary for its proper functioning.
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4. Registration
Access to the platform's functionalities will require prior registration in the Members area, and, depending on the services or products chosen, the payment of a specific amount.
Upon registration, the user must provide complete, recent, and valid information, and it is their sole responsibility to keep this information updated, as well as to ensure the accuracy of the provided data.
The user agrees not to share their registration or access information to the platform with third parties, taking full responsibility for its use.
Minors under the age of 18 and individuals without full legal capacity must obtain prior express consent from their legal guardians to use the platform and its services or products.
Legal guardians are exclusively responsible for any access made by minors or individuals without full legal capacity without prior authorization.
By completing the registration, the user expressly declares and guarantees they are fully capable of freely enjoying the services and products.
The user must provide a valid email address, through which the site will carry out all necessary communications.
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After registration confirmation, the user will have a personal login and password, which ensures individual access to the platform. Therefore, it is solely the user’s responsibility to keep their password confidential and secure, avoiding unauthorized access to personal information.
Any and all activities carried out using the password will be the user’s responsibility, and they must promptly notify the platform in case of improper use of their password.
It is not permitted to transfer, sell, rent, or share the account in any way, as it is personal and non-transferable.
The user must ensure their equipment is compatible with the technical specifications required to use the platform and its services or products.
The user may, at any time, request the cancellation of their registration on the website https://www.trigglesys.net. The cancellation will be processed as quickly as possible, provided there are no outstanding debts.
By accepting the Terms and Privacy Policy, the user expressly authorizes the platform to collect, use, store, process, transfer, or utilize information derived from the use of the services, website, and any platforms, including all information provided during registration or updates, as well as other details explicitly described in the Privacy Policy, which must be approved by the user.
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5. Services or Products
The platform may provide the user with a specific set of features and tools to optimize the use of the services and products.
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On the platform, the services or products offered are described and presented with the highest level of accuracy, containing information about their characteristics, qualities, quantities, composition, price, warranty, deadlines, and origin, among other details.
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Before completing the purchase of a specific product or service, the user must gather information about its specifications and intended use.
The delivery of services or products purchased on the platform will be communicated at the time of purchase completion.
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6. Pricing
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The platform reserves the right to unilaterally adjust, at any time, the prices of services or products without prior consultation or approval from the user.
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The applicable prices are those in effect at the time of the order.
Prices are indicated in Brazilian reais (BRL) and do not include additional expenses if required, such as transportation, lodging, fuel, and meals. These expenses are specified separately and communicated to the user before completing the order.
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When contracting a specific service or product, the platform may request the user's financial information, such as CPF/CNPJ, billing address, and card details. By entering this information, the user agrees to the charges based on the selected payment method and the prices in effect at the time of contracting. This financial information may be stored to facilitate future access and transactions.
Service contracts will be automatically renewed by the platform, regardless of prior notification to the user, with periodic charges applied using the same payment method indicated by the user during the original service contract.
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7. Cancellation
The user may cancel the service agreement according to the terms defined at the time of contracting. Additionally, the user may cancel the services within 7 (seven) days after contracting by contacting the email address:
trigglesys.contact@trigglesys.net, in accordance with the Brazilian Consumer Protection Code (Law No. 8.078/90).
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The service may be canceled due to:
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a) By the user: under these conditions, services will only terminate upon the completion of the current cycle at the time of cancellation;
b) Violation of the Terms of Use: services will be terminated immediately.
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8. Support
In case of any questions, suggestions, or issues with using the platform, the user may contact support via e-mail at trigglesys.contact@trigglesys.net.
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These customer support services will be available during business hours.
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9. Responsibilities
The user is responsible for:
- Defects or technical issues originating from the user's own system;
- Proper use of the platform, its services, or products, maintaining good conduct, respect, and cordiality among users;
- Compliance with and respect for the set of rules provided in this General Terms of Use document, the Privacy Policy, and national and international legislation;
- Protecting access data to their account/profile (login and password).
TriggleSys.net platform is responsible for:
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- Specifying the characteristics of the service or product;
- Defects and issues found in the offered service or product, provided they are caused by the platform;
- The information disclosed by the platform, noting
that comments or information shared by users are entirely the responsibility of the respective users;
- Illicit content or activities performed through its platform.
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The platform is not responsible for external links contained within its system that may redirect the user to external environments outside its network.
External links or pages cannot be included for commercial or advertising purposes or for any illicit, violent, controversial, pornographic, xenophobic, discriminatory, or offensive content.
10. Copyright
This Terms of Use grants users a non-exclusive, non-transferable, and non-sublicensable license to access and make use of the platform and the services and products it offers.
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The structure of the website or application, trademarks, logos, trade names, layouts, graphic designs and interfaces, images, illustrations, photographs, presentations, videos, written content, sound and audio, computer programs, databases, transmission files, and any other information and intellectual property rights belonging to TRIGGLESYS HUB DE NEGÓCIOS E DESENVOLVIMENTO TECNOLÓGICO LTDA are reserved under the provisions of the Industrial Property Law (Law No. 9.279/96), Copyright Law (Law No. 9.610/98), and Software Law (Law No. 9.609/98).
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This Terms of Use document does not grant or transfer any rights to the user, meaning access does not create any intellectual property rights for the user, except for the limited license granted herein.
The user's use of the platform is personal, individual, and non-transferable, and any unauthorized use, whether commercial or non-commercial, will constitute a violation of the intellectual property rights of TRIGGLESYS HUB DE NEGÓCIOS E DESENVOLVIMENTO TECNOLÓGICO LTDA, punishable under applicable law.
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11. Sanctions
Without prejudice to other applicable legal measures, TRIGGLESYS HUB DE NEGÓCIOS E DESENVOLVIMENTO TECNOLÓGICO LTDA may, at any time, warn, suspend, or cancel the user's account:
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a) That violates any provision of this Agreement;
b) That fails to fulfill their user obligations;
c) That engages in any fraudulent, malicious behavior or behavior that offends third parties.
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12. Termination
Failure to comply with the obligations agreed upon in this Terms of Use or with applicable legislation may result, without prior notice, in the immediate unilateral termination by TRIGGLESYS HUB DE NEGÓCIOS E DESENVOLVIMENTO TECNOLÓGICO LTDA and the blocking of all services provided to the user.
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13. Amendments
The items described in this document may be unilaterally modified at any time to adjust or update the services, as well as to meet new legal requirements. The changes will be announced on the website https://www.trigglesys.net, and users may choose to accept the new content or cancel the use of the services if they are subscribers to any service.
The services offered may, at any time and unilaterally, be discontinued, altered in their features, or restricted for use or access without prior notice.
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14. Privacy Policy
In addition to this Agreement, the user must consent to the provisions contained in the respective Privacy Policy, which will be presented to all interested parties within the platform's interface.
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15. Jurisdiction
For the resolution of disputes arising from this document, Brazilian law will be fully applied. Any disputes must be submitted to the court of the jurisdiction where the headquarters of TRIGGLESYS HUB DE NEGÓCIOS E DESENVOLVIMENTO TECNOLÓGICO LTDA is located.